Internal Customer Service / Warehouse Storeperson – Yatala – QLD

About the business

D & R Henderson is a leading Australian manufacturing company operating in the timber & decorative board industry for over 50 years. Located in our QLD State Office at Yatala at the northern end of the Gold Coast.

About the role

In this role, you will be required to:

  • Organise, plan and schedule daily delivery runs
  • Effectively manage all administration functions of a branch warehouse
  • Process customer inquiries efficiently as per company procedures
  • To assist and support the sales team to achieve budget for product mix sales
  • Liaise with internal key relationship areas to ensure timely delivery of products
  • To develop and enhance relationships with customers in a competitive market
  • Complete the regular review and adjustment of stock levels to ensure efficiency is continually achieved
  • Complete stocktakes, investigate and report
  • Ongoing order management for all orders within area of responsibility once released to the warehouse
  • Repack customer orders as required
  • Maintain the confidentiality of all information relating to staff, customers and business affairs
  • Contribute to ensuring a safe and harmonious work environment, in full support of the companies objectives and in accordance with policies and procedures
  • Contribute to the continuous improvement of the manner in which duties are conducted
  • Maintain the warehouse in an operational manner including the general cleanliness and tidiness, in line with company procedures
  • Ensure that company’s occupational health, safety and environmental standards and systems are adhered to at all times in line with company policies and procedures 

Skills and experience

  • Experience handling particleboard/ panel material is favourable though not essential
  • Good knowledge of the Brisbane, Gold & Sunshine Coast areas
  • Ability to plan & schedule multiple daily delivery runs within South East Queensland area.
  • Current Drivers licence and Fork Lift licence class LF (essential)
  • Superior communication skills and rapport- building ability
  • Intermediate Computer Literacy
  • Knowledge of stock control on a minimum/maximum system
  • Ability to maintain computerised records
  • Ability to maintain warehouse in an approved manner
  • Ability to communicate effectively with customers over the phone and in person

Short-listed applicants should be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening.

Applications to:

Human Resources, D & R Henderson Pty Ltd

PO Box 129, Benalla 3671.

Enquiries to: 

Regional Sales Manager, D & R Henderson Pty Ltd

2/14 Thomas Hanlon Court, Yatala QLD 4207


Applications close 26th March 2021

Job Category: Sales
Job Type: Full Time
Job Location: Brisbane

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